First Community Credit Union Merger

First Community Credit Union Merger

STRONGER TOGETHER

We are very pleased to announce Citizens Community Credit Union's merger with Jamestown, N.D. - based First Community Credit Union, another strong service-oriented, North Dakota community credit union. Our combined credit unions will be headquartered in Jamestown, N.D. and operate under the First Community Credit Union name. First Community is the largest credit union in the state with assets of approximately $600 million. The merger became official on January 1, 2018 with an operational merger later in 2018. Steve Schmitz will serve as President and Chief Executive Officer of the combined credit unions. First Community's website is www.myfccu.com.

This is an exciting opportunity for Citizens Community Credit Union. We look forward to this opportunity to grow and to continue to service our members with the mission of "people helping people."




First Community Credit UnionCitizens Community Credit Union
Announcement

December 13, 2017

Dear CCCU members,

We are very pleased to announce Citizens Community Credit Union's merger with Jamestown N.D. - based First Community Credit Union, another strong service-oriented, North Dakota community credit union. Our combined credit unions will be headquartered in Jamestown, N.D. and operate under the First Community Credit Union name. First Community is the largest credit union in the state with assets of approximately $600 million. The merger transaction is expected to close January 1, 2018 with an operational merger later in 2018. Steve Schmitz will serve as President and Chief Executive Officer of the combined credit unions.

Credit unions have changed tremendously over the past several decades. Growth is now something that has to happen in order for businesses to survive and succeed. Success is not focused on how much profit we can make, rather focuses on the continued service to our membership. We must do what is best for our members in order to provide a wider range of products, services and locations available to members of both institutions while preserving the friendly, quality service of a locally owned, strong and secure community credit union.

As part of the transition, we will become part of the First Community family and you will continue to receive the same personal service you expect and deserve from us. Jay Chapin, CEO for Citizens said, "Citizens Community Credit Union has a proud tradition of serving its local communities and the region as a member-owned credit union. After meeting Steve and his team at First Community Credit Union, we soon realized how much our credit unions have in common and that together, we could continue our respective community credit union traditions while capitalizing on the benefits that come with being a larger credit union."

As always, you will be our highest priority as we move through the merger process. We will share information about the benefits of the combination of two long-standing credit unions in N.D. Community banking will remain our focus with continued strong support for our local communities.

This is an exciting opportunity for Citizens Community Credit Union. We look forward to this opportunity to grow and to continue to service our members with the mission of "people helping people."

Thank you for being a member!

Sincerely,

Jay Chapin

Chief Executive Officer

Citizens Community Credit Union


Steve Schmitz

President and Chief Executive Officer

First Community Credit Union

www.myfccu.com

Merger Benefits

About First Community Credit Union

First Community Credit Union's history dates back to 1939 in Jamestown, ND with 40 original members. With a goal of funding loans for farmers, Jamestown Federal Farmers Union Credit Union was founded with a mere $273 in asset's.

Over the years, they expanded throughout central and south central North Dakota. Today, more than 75 years since its founding, FCCU has 16 branch locations, 32,000 members and is the largest credit union in North Dakota with asset's of $600 million.

FCCU was recently named Community Credit Union of the Year by Credit Union National Association (CUNA). It's a national award and they are honored to tell you they won it for their service to its members, its community and because of their strong financial condition.

Branch Locations

As a result of the merger, you'll have convenient access to 16 additional branch locations in 12 more communities throughout the state of North Dakota.

  • Bismarck (2), Fargo (2 with a 3rd opening in 2018), Hankinson, Jamestown (2), Milnor, Napoleon, Oakes, Portland, Steele, Valley City, Wahpeton and Wishek

Products & Services

We'll continue to offer many of the great services you find with Citizens, including Kasasa Checking and Savings. In addition, you'll have access to new offerings including:

  • Expanded Mortgage Loan Options, including home equity loans and lines of credit
  • Purchase Rewards - cash back at various merchants
  • Member Programs - clubs for various ages, offering special events and benefits
  • Expanded Business Services - credit cards & business online banking
  • Debit & Credit Card Rewards - cash back or points

Technology

We're committed to providing our members with the latest technology and that commitment stands. New services include:

  • Mobile & Text Banking
  • Mobile App with Remote Check Deposit - allowing members to deposit checks from their phone
  • Digital Wallet - ability to pay from your cell phone using Samsung, Android & Apple Pay
  • Finance Works - online financial management tool

Community Involvement

Like Citizens, FCCU believes in giving back to the communities it serves. We'll continue to support our communities through volunteering, donations, sponsorships and various other community services. Here are just a few new ways we'll support the community:

  • Quarterly Charity - each quarter FCCU raises money and awareness for a specific organization, as chosen by employees
  • Scholarship Program - FCCU has an education foundation offering scholarships to graduating high school seniors that are members; find out more at myFCCU.com/scholarships

For more information about FCCU, we invite you to visit its website at www.myFCCU.com.



Merger Progress

Operational Merger

Welcome, you are officially First Community Credit Union members. The merger became official on January 1, 2018. The First Community team is very excited and we look forward to serving our members for years to come. As always, you will be our highest priority as we move through the Operational Merger process. Please feel free to use the Questions navigation button at the top of this webpage to submit your merger related questions. The gold View FAQs navigation button (located under the FCCU logo mark on this page) navigates to a frequently asked questions document that will also provide you with answers to your questions.

Latest Updates

January 9, 2018

Operational Information

We are currently in the operational phase of the merger, which is when all of the processes will be brought together into one instead of running separately on two different systems. This process will be completed in 9-12 months.

You do not need to do anything different now. Your account numbers will remain the same for the time being. You can continue to utilize your current checks, debit card and/or credit card. In the future, if any changes are necessary, all members will receive a separate notification of specific changes well before they happen and an effort will be made to limit any inconvenience to members.

From a technology standpoint there is a lot going on in the background – lots of new data equipment, communication lines, IP address, etc....while none of this is all that glamorous, it needs to be done in order for our systems to talk to each other and to update some equipment.

Signage

We are working to replace signage. We have mock-ups of all locations and are making some tweaks to the designs at this time. January is a difficult time to change signage because of the extreme cold. So for ATM signage for example, we plan to only remove the Citizens logos on the first go-around and then towards spring we will rebrand to First Community Credit Union. Over the next several weeks you will start to see signage replacement happening.